How to Have the Difficult Conversation

Do you see emotion and business as exclusive from one another? Do you shy away from having the difficult conversation in your workplace? Do you think that you need to push the emotion aside to express what you really want to say?

It often comes back to our feelings around attachment. After all, we are attached to people and most of the time, attached to being liked. We tend to care about what people think of us. But we still want and need performance from our staff and to be able to articulate our expectations.

Today, our CEO Scott talks about how emotion in business can actually be a positive thing and how we can have the difficult conversation and still be true to who we are.

Watch it here.